Tuesday, November 2, 2010

Dealing with Security and Web 2.0

If you're into social media / Web 2.0, you've surely heard a bunch of security arguments. You may, in fact, have been blocked from implementing Web 2.0 in your organization or accessing some cool Web 2.0 forums in other organizations because your local security department uses firewalls to block your access, or publishes a policy against it. If this is you, then you need help & I'm going to give you some really cool resources to help you.

First, I want to emphasize that security is a necessary piece of any social media or Web 2.0 implementation. Without it, you'll have a disaster pretty quickly. As a former Information Systems Security Manager, I encourage you to appreciate the critical (and often silent) nature of the work that these folks do to protect our privacy and secure our sensitive and classified information.

Unfortunately, when the staff in a local security department are unfamiliar with something, they can be suspicious. This is natural for this group of processionals to be suspicious of anything that might pose a threat to personnel or information they are responsible for protecting. You wouldn't want them any other way. Thank them.

The key to overcoming resistance from your security team is education and awareness. The more they understand about social media and the DoD's approach to managing it, the more likely they will take appropriate action for your organization.

I've collected a series of super cool Department of Defense links on Social Media / Web 2.0. My intent is to give you ready access to the policies, memorandums, and statements made by senior DoD officials regarding this new capability.

I encourage you to read through them and find the ones that are best suited for your organization and find a friendly way to share them with your security department.

Here's a good one to get you started:
http://www.defense.gov/home/features/2009/0709_socialmedia/

Talk about a buffet of information! It'll take some time to get through all of this info, but it's well worth the time you spend.

Interested in Title 44, OMB and the Paperwork Reduction Act angle? Check out this link from the Executive Office of the President, the Office of information and Regulatory Affairs.

http://www.whitehouse.gov/sites/default/files/omb/assets/inforeg/SocialMediaGuidance_04072010.pdf

Here's a neat resource for those who prefer a step-by-step apprach to reading the DoD policy and registering sites. It's called the DoD Social Media Hub:

http://socialmedia.defense.gov/about/

Google "social media in the DoD" and you will find loads of articles, comments made by senior people and maybe even a cool example or two of social media in action.

These resources make a great starting point for those who want to "see it in writing" or dig deeper into the application of social media in the Department of Defense.

Another great resource is the Army's PEO C3t milTech Solutions. These are the folks that created the milSuite solutions. They understand what goes on behind the scenes and can answer many questions. Interestingly, you can find them on Facebook at:

http://www.facebook.com/peoc3t

or on their Web site at:

http://peoc3t.monmouth.army.mil/

If you know of other cool resources, please leave a comment and share them here.

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